Your personal information is completely secure at CD 11. We are transparent about exactly what data we collect, how we use it, and the measures we take to protect your privacy.
CD 11's core data protection principles at a glance
All data transmitted on the CD 11 platform is protected by 256-bit SSL encryption. Your login credentials, payment data, and personal details are never sent over unsecured channels.
CD 11 never sells or rents your personal information to third parties. Your data is used solely to improve our services and manage your account.
Identity documents submitted for verification are stored on encrypted servers and are only accessible to authorized personnel.
You can manage cookies at any time through your browser settings. CD 11 only uses essential and functional cookies.
Your data is retained only for as long as necessary. Once an account is closed, data is deleted unless retention is required by law.
CD 11 obtains your explicit consent before sending any marketing communications. You can unsubscribe from newsletters or promotional notifications at any time.
CD 11 (hereinafter referred to as "we", "the platform", or "CD 11") is a trusted online betting and gaming platform in Bangladesh. We believe that protecting our users' personal data is not just a legal obligation — it is a core ethical commitment.
This Privacy Policy explains what personal information CD 11 collects, how it is used, who it is shared with, how long it is retained, and what rights you have over your data. This policy applies to all CD 11 services, including the website, mobile app, and customer support.
By creating an account on CD 11 or continuing to use the platform, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using CD 11's services.
CD 11's Privacy Policy is built in accordance with applicable data protection laws in Bangladesh and international best practices. We place the highest value on your trust.
CD 11 collects various types of information to provide you with the best possible service. The table below outlines the details of what we collect:
| Data Type | What We Collect | Reason |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Verification & Customer Support |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Payment Processing & Fraud Prevention |
| Technical Data | IP address, device type, browser information | Security & Experience Improvement |
| Usage Data | Betting history, preferred sports, session duration | Service Personalization & Responsible Gaming |
| Location Data | Country & Region (IP-based) | Legal Compliance & Access Control |
CD 11 does not collect any personal information beyond what is listed above. We will never ask for your bank account password, card number, or any other sensitive financial credentials.
If you choose not to provide certain information when registering on CD 11, your access to some services may be limited. For example, large withdrawals may not be possible without completing KYC verification.
CD 11 uses your information only for specific, legitimate purposes. We will never use your data in any way not described in this policy. Your information is used for the following purposes:
CD 11 always obtains your explicit consent before using your data for marketing purposes. If you no longer wish to receive promotional emails or SMS, you can withdraw that permission at any time from your account settings.
CD 11 uses cookies on its website to improve your browsing experience and keep the platform running smoothly. Cookies are small text files stored on your device.
CD 11 uses the following types of cookies:
You can disable all non-essential cookies from your browser settings. Please note that turning off certain cookies may affect the functionality of some platform features.
CD 11 follows the highest industry security standards to protect your personal data. Our security infrastructure is built across the following layers:
In the event of a security breach that puts your data at risk, CD 11 will notify you as quickly as legally required and advise you on the necessary steps to protect yourself.
Please note that CD 11 will never ask for your password or full payment details by email or phone. If you receive such a request, it may be a phishing attempt — report it to our support team immediately.
CD 11 does not store your data indefinitely. A specific retention period is defined for each type of information:
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure (as required by law) |
| Financial Transaction Records | 7 years from the date of transaction |
| KYC Documents | 5 years after account closure |
| Customer Support Communications | 2 years from the date of contact |
| Cookies & Session Data | Up to 30 days after the session ends |
| Marketing Communication Records | 1 year after consent is withdrawn |
Once the retention period expires, your data is securely deleted or anonymised. Where a legal obligation exists, data may be retained for the required duration.
As a CD 11 user, you have important rights over your personal data. We respect these rights and are committed to fulfilling any valid request as promptly as possible:
You may request to view the information we hold about you.
You may request corrections to any information that is inaccurate or incomplete.
In certain circumstances, you may request that your data be deleted.
In certain cases, you may request that the processing of your data be restricted.
You may request a copy of your data in a structured, portable format.
You may object at any time to your data being used for marketing purposes.
To exercise these rights, email us at support@cd11.ws or Help Center Get in touch. We will respond to your request within 30 business days. In certain cases, legal obligations may prevent us from fulfilling a request in full — if so, we will explain why.
CD 11's services are intended solely for users aged 18 and above. We do not knowingly collect personal information from minors or allow them to open accounts.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms. CD 11 remains fully committed to the protection of minors.
CD 11 reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you through the following means:
Continued use of CD 11 after any changes takes effect will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly. If you do not agree with the changes, you have the option to close your account.
If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our data protection team:
We take all privacy-related requests seriously and aim to respond within 30 business days. For urgent matters, reaching out via live chat will get you the fastest response.
CD 11 is committed to being transparent and cooperative on all privacy matters. Your trust is our most valuable asset.
Enjoy the best betting experience on CD 11 with your privacy fully protected. Register now and claim your welcome bonus.